Refunds Policy

At Eco Friendly Logistics Inc., we strive to provide transparent and fair refund processes for our customers.

REFUND ELIGIBILITY

Refunds are available for services canceled within a specified period before the scheduled service.

Eligibility and refund amounts are subject to our terms and conditions.

PROCESSING TIME

Refunds will be processed within a specified number of days after approval. Details will be provided to you via e-mail.

REQUESTING A REFUND

To request a refund, kindly reach out to our customer service team via the Contact Us page with your order details.

EXCEPTIONS

Certain conditions or fees may apply to refund requests, and not all services are eligible for refunds.

Frequently Asked Questions

Feel free to contact our support team for more questions. 

What services do you offer?

We offer a wide range of logistics services including ground transport, door-to-door delivery, packaging and storage, warehousing, sea freight, cargo shipping, e-commerce solutions, freight forwarding, and customs brokerage.

How can I track my package?

You can track your package using the tracking number provided. Simply enter it on our [Track Package] page for real-time updates.

What is your return policy?

Please refer to our [Refunds Policy] page for detailed information on returns and refunds.

How do I get a quote for your services?

To receive a quote, please contact us via our [Contact Us] page or fill out our quote request form.

What are your sustainable practices?

We are committed to reducing our carbon footprint through route optimization, energy-efficient warehouses, and green technologies. For more details, visit our [Blog] page.

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